Returns & Exchanges

At Persol US, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Print Label

Once your request is approved, download and print the prepaid UPS shipping label provided via email.

3

Pack Items

Place the eyewear in its original case and packaging, ensuring all accessories and certificates of authenticity are included before sealing the box.

4

Ship and Refund

Drop off your package at any authorized UPS location; your refund will be processed to your original payment method within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing