Frequently Asked Questions

Everything you need to know about your Persol experience.

What is the standard shipping timeframe?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for all unworn and unaltered items. Products must be returned in their original packaging with all included accessories and documentation.

Are your sunglasses covered by a warranty?

Yes, Persol eyewear is covered by a 24-month warranty against manufacturing defects from the date of purchase. This does not cover accidental damage or normal wear and tear.

Can I order prescription lenses for my Persol frames?

Yes, we offer high-quality prescription lens customization for most of our optical and sun frames. Simply upload your valid prescription during the checkout process.

How can I ensure my frames are authentic?

Every pair of Persol sunglasses features the iconic 'Silver Arrow' and 'Meflecto' system. When purchasing directly from our official US store, authenticity is 100% guaranteed.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through Klarna and Affirm.